Frequent Questions

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How can I obtain the access codes if I participated in the EICE2016 conference?

You must send an email to info@congresoeice2016.com, indicating your email, first name, last name and telephone number; we will check the data and send you the access guide to your email along with the USER and PASSWORD.

How can I access the multimedia content (videos and photos)?

In the upper right corner of the web www.congresoeice2017.com you will find the symbol “+”, click and the user and password fields will be displayed, fill in the data required, you will have received this information by email concerning the conference you can access.

How can I obtain the certificate of presentation and / or assistance?

If you haven’t received the certificate or forgot to pick it up, you must send an email to administracion@congresoeice2016.com (remember to not put accents in the email, this can affect the receipt of your request), AFTER You will receive an email response in which we request some data that you must complete, once everything is correct, we will process your certificate (s) and you will receive it by courier to the address indicated in the completed data.

I forgot my password / I can’t access?

If you can’t access or have a technical problem, you should send an email to info@congresoeice2016.com, indicating in the subject the password, with your name, last name and email, you will be re-established and the keys will be re-sent to you.
Remember, try accessing with Chrome in private browsing, if you can access, it might be a problem with your browser’s cache, but if it doesn’t work, send us an email.

Would you like to send suggestions for upcoming congresses?

You can send us an email to sugerencias@congresoeice2016.com; we are delighted to improve every day.

Will there be a congress this year?

When we have information about the next congress, we will notify you by email or you can send us an email to sugerencias@congresoeice2016.com indicating in the subject that you want to be contacted for the next congress.